Ruston City Hall – Effective July 9, 2021

Posted on July 9, 2021

Entry to Ruston City Hall Requirements

Effective July 9, 2021

In an effort to provide service and assistance in a way that minimizes potential exposure to COVID-19, City services are being offered remotely by phone, email, online or appointments.

Instead of Visiting

Call or Go Online –  Most City services can be accessed online or by phone in lieu of coming to Ruston City Hall, including paying utility bills, building permit approval and scheduling inspections.  The public is encouraged to access Ruston City Hall services and conduct business remotely.  Go Online by visiting the City of Ruston website at

Entry to Ruston City Hall Requirement


At this time, visitors are allowed to enter Ruston City Hall on an appointment-only basis. To make an appointment please call the Ruston City Clerk by telephone at 253-759-3544 x 102 or email at

Pay a Utility Bill

Please visit or contact them at 1-800-766-2350 to make a payment.  You may also use the drop box left of the front door or mail your check payable to the City of Ruston to: City of Ruston, 5117 N. Winnifred St., Ruston, WA  98407.


While inside all City Hall Visitors are required:

  1. To wear a face covering over their mouth and nose to enter Ruston City Hall.
  2. Maintain Social Distancing – All visitors must maintain a minimum of six (6) feet of physical distance at all times.
  3. Keep Sanitized – Hand sanitizers will be available to the public at the entrance of Ruston City Hall and at City Service Counters.

We look forward to being open and are working hard to make sure it is a safe place for you here at Ruston City Hall.

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