FAQ Topic: Utilities

How do I pay my Gas bill?

If you have natural gas service you will want to contact Puget Sound Energy at  (888) 225-5773 to set up an account and pay your bill. Visit their website here.

How do I pay my utility bill?

You can make cash and check payments in person, or submit your payment into the dropbox after hours. You can pay your bills 24/7 with Xpress Bill Pay online or by contacting their payment center at 1-800-720-6847. The City of Ruston is not able to accept credit card payments in person or by phone. If you have … Continued

How do I change the occupancy for utility billing ?

You will need to complete a utility change of occupancy form (here) and submit a  $200 deposit (required) for all new utility accounts. Payment must be made in cash or check and delivered or mailed to the City of Ruston at 5117 N Winnifred Street Ruston, WA  98407. For further questions visit the utility department … Continued

What are the City’s electrical rates?

The City of Ruston purchases power from our neighbor Tacoma Power.  When Tacoma Power increases electrical rates, the City of Ruston increases its electrical rates. Residential/Commercial customer’s base rate is $16.50. Low-income disabled and low-income senior customer base  rate is $12.50. Effective April 1, 2018 the City of Ruston’s residential/commercial rate is $0.092 per kWh … Continued

How do I pay my water bill?

Contact Tacoma Water at (253) 502-8600 to pay your water bill. If you have any questions about water services visit the Frequently Asked Questions on their website. 

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