Electric, sewer, storm and garbage services will be billed together on your utility bill.

You can make cash and check payments in person, or submit your payment into the dropbox after hours. You can pay your bills 24/7 with Xpress Bill Pay online or by contacting their payment center at 1-800-720-6847. The City of Ruston is not able to accept credit card payments in person or by phone. If you have any utility billing questions please contact the Utility Clerk at (253) 759-3544 ext 2.

The City of Ruston purchases power from our neighbor Tacoma Power.  When Tacoma Power increases electrical rates, the City of Ruston increases its electrical rates. Residential/Commercial customer’s base rate is $16.50. Low-income disabled and low-income senior customer base  rate is $12.50. Effective April 1, 2018 the City of Ruston’s residential/commercial rate is $0.092 per kWh (kilowatt-hour). Low-income disabled and low-income senior residential rate is $0.066 per kWh (kilowatt-hour). 

You will need to complete a utility change of occupancy form (here) and submit a  $200 deposit (required) for all new utility accounts. Payment must be made in cash or check and delivered or mailed to the City of Ruston at 5117 N Winnifred Street Ruston, WA  98407. For further questions visit the utility department page or contact the Utility Clerk at (253) 759-3544 ext 2 or email at utilityclerk@rustonwa.org. 

Contact Tacoma Water at (253) 502-8600 to pay your water bill. If you have any questions about water services visit the Frequently Asked Questions on their website.