FAQ Topic: Utilities

What are the City’s electrical rates?

Electric Rates The City of Ruston purchases power from our neighbor Tacoma Power. When Tacoma Power increases electrical rates, the City of Ruston increases its electrical rates. Please see the rates below: Effective Date: March 21, 2025 Base Rate Rate per kWh (kilowatt-hour) Residential/Commercial Customers $27.16 $0.1232 Low-Income Disabled and Low-Income Senior Customers $22.11 $0.0847 … Continued

How do I pay my gas bill?

If you have natural gas service, visit Puget Sound Energy online or contact them at (888) 225-5773 to set up an account and pay your bill.

How do I pay my utility bill?

You can pay your utility bills 24/7 with Xpress Bill Pay or by contacting their payment center at 1-800-720-6847. It is also possible to make cash and check payments in person at City Hall, or to submit your payment in the City drop box after hours. The City of Ruston is not able to accept … Continued

How do I change the occupancy for utility billing ?

You will need to complete a utility change of occupancy form (here) and submit a  $200 deposit (required) for all new utility accounts. Payment must be made in cash or check and delivered or mailed to the City of Ruston at 5219 N. Shirley Street Ruston, WA  98407. For further questions visit the utility department … Continued

How do I pay my water bill?

Pay your water bill online through Tacoma Public Utilities or contact Tacoma Water at (253) 502-8600. If you have any questions about water services visit their Frequently Asked Questions page. 

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